Privacy Policy

Last Updated: February 9, 2026

1. Introduction

Welcome to Baho Health Hub. We are committed to protecting your personal information and your right to privacy. This policy explains how we treat user data within our health ecosystem and secure wallet system.

2. Information We Collect

  • Personal Data: Name, phone number, and professional role (for doctors/nurses).
  • Health-Related Data: Information shared during medical consultations (encrypted and private).
  • Transaction Data: Records of token deposits, transfers, and withdrawals to ensure financial integrity.

3. The Wallet & Token System

Our internal 'Baho Tokens' are used strictly for healthcare services within the platform. We do not store credit card information; all financial transactions for token deposits are verified through official mobile money channels or bank transfers managed by our administrators.

4. Data Security

We use Google Firebase Authentication and Firestore Security Rules to ensure that your data is only accessible to you and the authorized healthcare providers you choose to interact with.

5. Professional Verification

For users with "Doctor," "Nurse," or "Mentor" badges, we collect professional credentials to verify authenticity and ensure the safety of our patients. This data is not shared with third parties.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time through your profile settings.

7. Contact Us

If you have questions about this policy, contact us at:
Email: baho.healthzone@gmail.com
Location: Kigali, Rwanda