Privacy Policy

Last Updated: March 05, 2026

1. Introduction

Welcome to Baho Health Zone. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform for health education, quizzes, mentorship, and professional networking.

2. Information We Collect
  • Account Information: Name, email, phone number (optional), and professional role (for verified users).
  • Profile Data: Photo, bio, credentials (for doctors, nurses, mentors – verified only).
  • Usage Data: Pages visited, quizzes taken, mentor interactions (anonymized for improvement).
  • Communication Data: Messages with mentors (end-to-end encrypted where possible).
3. How We Use Your Information
  • Provide and improve our services (personalized recommendations, progress tracking)
  • Verify professional credentials (doctors, nurses, mentors)
  • Communicate with you (updates, support, security alerts)
  • Comply with legal obligations (e.g., Rwanda data protection laws)
4. Information Sharing

We do not sell your personal information. We may share data only:

  • With verified mentors/doctors you choose to interact with (limited to necessary info)
  • With service providers (Firebase for hosting/auth, under strict agreements)
  • When required by law or to protect rights/safety
5. Data Security

We use industry-standard security measures including:

  • Encryption in transit (HTTPS)
  • Firebase Security Rules
  • Regular security audits

However, no system is 100% secure — we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Request data portability
  • Object to processing

Contact us at support@bahohealthzone.rw to exercise these rights.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or in-app notice.

Questions? Contact us at support@bahohealthzone.rw